We may impose limits on the maximum amount you can lose over a rolling 30 day period. This limit is managed by BetConnect and you will not be able to amend or view this yourself or via your account.
All customers will have a default NDL applied to their accounts. If you reach this limit, you won’t be able to make further deposits until earlier deposits fall outside the rolling 30-day period.
A NDL is a limit on how much money you can deposit into your BetConnect account. It is used as a Responsible Gambling tool to help you manage how much money you put into your account.
A 30-day rolling period means the limit is calculated over the previous 30 days from the current date, rather than resetting automatically at a set date of each calendar month.
Your net deposits are calculated as: Net Deposits = Deposits - Withdrawals
Your account may have two types of limit at the same time. Net Deposit Limit (NDL), which is set by BetConnect, and a Deposit Limit, which you can set yourself. If both are in place, whichever limit you reach first will apply.
BetConnect is committed to promoting an awareness of safer gambling and improving player protection and intervention procedures, upholding the highest standard of customer care.
We care about our players and want to make sure that your time spent with us is enjoyable and affordable. To assist you we offer Responsible Gambling tools to help you manage your gambling and give you the control of both of your time and money you spend.