Cool-Off allows you to take a short break from gambling, this enables you to block your account for a period of time.
If you wish to take a short break from betting with us, you can do so by taking a Cool-Off for a period anywhere between 24 hours and 45 days.
During this time, you will be unable to reopen your account until the requested Cool-Off period has elapsed. At the end of the selected time out period, your account will automatically be reopened.
To take a Cool-Off please visit Account Settings / My Account > Player Protection
To speak with us please email compliance@betconnect.com