GROSS and NET deposit limits operate over different types of time periods.
- GROSS deposit limits apply over fixed periods of 24 hours, 7 days or 1 month.
- The fixed period begins when the limit is set and your full allowance resets when that period ends.
- NET deposit limits are calculated over a rolling 30-day period.
- Your NET allowance updates as earlier deposits and withdrawals fall outside the rolling 30-day period.
- A GROSS deposit limit is based upon your total deposits within a specified period.
A gross deposit limit is based on the total amount you deposit within a set period, regardless of any withdrawals.
For example, if you have a one-month gross deposit limit of £1,000, that is the maximum amount you will be able to deposit during that fixed one-month period. As soon as you have deposited £1,000, whether in a single transaction or cumulatively over several transactions, you will be blocked from making further deposits until the fixed period ends and your deposit limit resets. The gross deposit limit is chosen by you.
You may decrease your deposit limits at any time, and any decrease will be applied immediately. If you choose to increase your deposit limit, a 24-hour cooling-off period will apply and the change will only take effect once it has been reconfirmed that you still want your limits increased in your Player Protection settings.
A NET deposit limit is based upon both your deposits and withdrawals within a specified period.
The calculation for NET deposit limits is ‘Total deposits minus Total withdrawals’.
For example, if you have a 30-day net deposit limit of £2,000 and you deposit £2,000, you will be blocked from making further deposits until your rolling 30-day allowance changes. However, if you then make a withdrawal of £500, your net deposits reduce to £1,500, which will allow you to deposit a further £500.
Please note that if you have both a Gross Deposit Limit and Net Deposit Limit, you will not be able to deposit further depending on which limit is reached first.
Your Net Deposit Limit is calculated over a rolling 30-day period.
For further information, please email us at compliance@betconnect.com.