Once your account has been registered, your username cannot be changed. This is to ensure account security and maintain accurate account records.
If you have forgotten your username, please contact our Customer Support Team for assistance. For security reasons, you will be asked to confirm certain personal details linked to your account before we can provide this information.
If you need help please contact us at support@betconnect.com or via our Live Chat.
Please note that, we may need to verify your identity before disclosing any account details.