You can make a withdrawal from the Account Settings or My Account > Withdrawal. Where possible we will send funds back to the payment method that was used to deposit the original funds with. Please contact Support if you have any questions regarding this.
We do not apply any charges for withdrawals.
We process withdrawals on the same day, and the funds will take around 2-5 working days to reach your bank account. The text on your bank statement will display the sender of the payment as BETCONNECT LTD. If you do not receive the withdrawal, then please contact Support who will provide you with an ARN number. This will help your bank locate the transaction to provide further information.
If you are withdrawing more than £2,000, we can process this by Bank Transfer. We require a picture of the front of your card showing the last 4 digits, your name, and Account and Sort Code. You can send this to email@example.com. If this is not possible then a picture of your bank statement showing a payment to or from BetConnect will suffice.