The majority of our customers enjoy gambling and do so in a safe and responsible manner. However, for a small number of people, gambling can be damaging and may impact their lives. If you think that you might have a problem, we have prepared a few self-assessment questions below that may help you to decide:

  • Do you gamble as an escape from your day-to-day life?

  • When you run out of money while gambling, do you feel despair and the need to gamble more as quickly as possible?

  • Do you consistently gamble until every last penny has gone, even to the point of losing the price of a cup of tea or a ride home?

  • Do you or have you ever lied to your friends or family about how much money or time you have spent on gambling?

  • Have you lost interest in your friends and family because of your gambling?

  • Have you borrowed or stolen money, or sold anything to support your gambling?

  • Do you feel depressed or even suicidal because of your gambling?

The more questions that you answer ‘yes’ to, the more likely it is that you have a gambling problem. We recommend that you speak to someone about your answers if you have answered ‘yes’ to the above. Contact our Customer Support Team or a problem gambling support service.

Furthermore, we recommend that you consider a Time-Out or Self-Exclusion.

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